3.2

The Telecommunicator shall identify values that relate to their role as a Telecommunicator and their Agency's specific mission and values. Identify where in the training the Telecommunicator identifies these values.

3.3

The Telecommunicator shall be able to articulate the Agency’s expectations of professional conduct. Include Agency’s expectations, training materials and testing methodology.

Note: Testing methodology may be in the form of a completed written exam or quiz, documented verbal testing, evaluation (including DORs) or other method which demonstrates understanding and knowledge by the telecommunicator. Please ensure that documentation is in a completed state (not blank). You may redact identifying information as needed.

3.4

The Telecommunicator shall demonstrate a comprehension of duties and essential functions of the position. List duties and essential functions of the position and provide training materials and testing methodology.

Note: Testing methodology may be in the form of a completed written exam or quiz, documented verbal testing, evaluation (including DORs) or other method which demonstrates understanding and knowledge by the telecommunicator. Please ensure that documentation is in a completed state (not blank). You may redact identifying information as needed.

3.5

The Telecommunicator shall demonstrate a comprehension of their scope of authority within the position. Provide documentation of the Telecommunicator's scope of authority, training materials and testing methodology.

Note: Testing methodology may be in the form of a completed written exam or quiz, documented verbal testing, evaluation (including DORs) or other method which demonstrates understanding and knowledge by the telecommunicator. Please ensure that documentation is in a completed state (not blank). You may redact identifying information as needed.

3.6

The Telecommunicator shall demonstrate proper application of the Agency’s written directives. Provide training materials related to the Agency’s written directives. What is the testing methodology used to demonstrate proper application?

Note: Testing methodology may be in the form of a completed written exam or quiz, documented verbal testing, evaluation (including DORs) or other method which demonstrates understanding and knowledge by the telecommunicator. Please ensure that documentation is in a completed state (not blank). You may redact identifying information as needed.

3.7

The Telecommunicator shall demonstrate an understanding of the Agency’s Chain of Command. Provide training materials related to the Agency’s Chain of Command. What is the testing methodology used to demonstrate understanding?

Note: Testing methodology may be in the form of a completed written exam or quiz, documented verbal testing, evaluation (including DORs) or other method which demonstrates understanding and knowledge by the telecommunicator. Please ensure that documentation is in a completed state (not blank). You may redact identifying information as needed.

3.8

The Telecommunicator shall adhere to applicable local, state, tribal or federal statues or codes as appropriate. Provide training materials and testing methodology.

Note: Testing methodology may be in the form of a completed written exam or quiz, documented verbal testing, evaluation (including DORs) or other method which demonstrates understanding and knowledge by the telecommunicator. Please ensure that documentation is in a completed state (not blank). You may redact identifying information as needed.

3.9

The Telecommunicator shall demonstrate the ability to comply with governmental or industry professional requirements (as required by the state or applicable certifications). What is the testing methodology used to demonstrate ability?

Note: Testing methodology may be in the form of a completed written exam or quiz, documented verbal testing, evaluation (including DORs) or other method which demonstrates understanding and knowledge by the telecommunicator. Please ensure that documentation is in a completed state (not blank). You may redact identifying information as needed.

3.11

The Telecommunicator shall demonstrate comprehension of general liability concepts and terms as well as a comprehension of specific liability issues associated with the position including the most notable areas of litigation in public safety communications. Include training materials related to general liability concepts and terms, liability issues associated with the position. What is the testing methodology used to demonstrate comprehension.

Note: Testing methodology may be in the form of a completed written exam or quiz, documented verbal testing, evaluation (including DORs) or other method which demonstrates understanding and knowledge by the telecommunicator. Please ensure that documentation is in a completed state (not blank). You may redact identifying information as needed.